1、Introduction
Chengdu Future Pioneer Technology Co., Ltd. (hereinafter referred to as "Future", "we", "us" and "our") is fully aware of the importance of privacy to you and will respect your privacy. Please read and understand this Privacy Policy (hereinafter referred to as "this Policy") before submitting your personal information to us. This Policy applies to our websites, products and services that display this Privacy Policy or link to this Privacy Policy. This Policy explains how we handle your personal information, but this Policy may not cover all possible data processing scenarios. We promise to follow the principles of legality, legitimacy and necessity, respect and protect your personal information security and privacy rights.
2、Scope of Application
This Privacy Policy applies to all services we provide, including but not limited to technical services, technical development, technical consulting, technical exchanges, technology transfer, technology promotion, software development, advertising production, advertising publishing, advertising design, agency and information technology consulting services.
3、Information Collection and Use
3.1 How to Collect Your Personal Information
Personal information refers to various information related to identified or identifiable natural persons recorded electronically or otherwise, excluding information after anonymization. When you use our products and services or interact with us, we may collect your personal information. The specific types of data collected will vary depending on the products and services you use and your interactions with us. You are not required to provide us with personal information, but in some cases, if you choose not to provide it, we may not be able to provide you with relevant products or services, nor respond to or resolve the issues you encounter. We will only collect and use your personal information for the purposes described in this Statement. The personal information we may collect includes:
3.1.1 Information you provide to us
(1) Account registration information. When registering an account, we will ask you to provide relevant personal information, including your name, account number, password, email address, contact number, etc.
(2) Personal contact information. When you contact us, provide us with comments, suggestions or inquiries, participate in our online or offline activities, subscribe to marketing materials, etc., you can leave your contact information, including your name, company name, position, email address, phone number, etc.
3.1.2 Information obtained during your interaction with us or use of our products and services
(1) Device and network information. We will collect information about your device when you use our products and services, such as device type, device name or model, and other technical information that varies depending on the product.
(2) Interaction record information. This information will be submitted directly to us by you when you use our website, products or services, and interact with us. For example, the information request you provide to us, including the query information you enter or the questions or information you provide for customer service support. Your communication records online or by phone, email, online and offline activities, etc.
(3) Log information. When you use our products and services or view the content provided by us, we will automatically collect and store necessary log information, such as each access event information of the service (such as errors, crashes, restarts, upgrades, etc.).
3.1.3 Third-party source information and public information
Where permitted by law, we will also obtain relevant data from public and commercial third parties or public sources, for example, we purchase statistical data from other companies to support our services.
We may also collect and use non-identifying data. Non-identifying data refers to data that cannot be used to determine personal identity. For example, we collect aggregated statistical data, such as website visits. We collect this data to understand how users use our website, products and services. This allows us to improve our services and better meet customer needs. We may collect, use, process, transfer or disclose non-identifying data for other purposes at our discretion. We will try our best to isolate your personal information and non-identifying data and use both types of data separately. If personal information is mixed with non-identifying data, it will still be treated as personal information.
3.2 Personal information is used for the following purposes:
3.2.1 Internal analysis
We may use the information you provide to us for internal statistics and analysis to evaluate and improve your experience with our website and software, including by identifying your preferences and operating and conducting related activities.
In order to provide you with services, improve product performance and appearance, recommend new features/new products, respond to inquiries and emails, etc., we will not ask you to provide personal information (including but not limited to your mobile phone number, email address, etc.), but will collect other information about you (including but not limited to device information, log information and other similar feature records).
The Experience Improvement Program is a program based on usage data statistics to diagnose system problems and optimize product experience. In the User Experience Improvement Program, we only accumulate aggregated usage data of all users and will not include or upload any content involving your personally identifiable information.
We may combine the information you submit through your account with information from other frontier services or third parties to provide you with a better experience and improve service quality.
3.2.2 Sharing Information with Third Parties
Except as provided in 3.2.2 and 3.2.3, we will not share any personal information with third parties without your consent.
We promise not to share data with any third-party service agencies, nor will it be used by users for commercial purposes. Such data is only related to the security of user accounts, the stability of proxy services, and whether users find any abnormalities in our proxy servers.
3.2.3 How to disclose your personal information
We usually do not disclose your personal information to the outside, except in the following scenarios:
(1) In the case where certain services are provided by our authorized partners, we will share your personal information with the partners as described in this policy. For example, if we entrust partners to handle hotlines, send emails, provide technical support, etc. on our behalf, we will require partners to use your personal information only to provide services to you on our behalf;
(2) We may disclose personal information among our affiliates. We will only disclose your information within our affiliates for specific, clear and legitimate purposes, and will only disclose information necessary to provide services. For example, when registering an account with us, in order to avoid duplicate registration, we need to perform a unique verification on the account to be registered;
(3) We may also disclose your personal information to relevant law enforcement agencies or other government agencies in response to applicable legal requirements or legal proceedings. In some jurisdictions, if we are involved in reorganization, merger, bankruptcy and liquidation proceedings, your personal information may also be disclosed to the transaction party.
(4) We will also disclose your data when there is a reasonable need, such as for the execution of a contract and when we believe that it is necessary and appropriate to disclose in order to prevent physical harm or property loss or investigate possible or actual illegal acts.
3.2.4 Cookies
To ensure the normal operation of the website, we sometimes store small data files called cookies on your computer or mobile device. Cookies are plain text files stored on a computer or mobile device by a web server. The contents of a cookie can only be retrieved or read by the server that created it. Each cookie is unique to your web browser or mobile application. Cookies usually contain identifiers, site names, and some numbers and characters. With cookies, websites can store data such as user preferences or items in a shopping cart. With the help of cookies, websites can remember users' single visits (using session cookies) or multiple visits (using permanent cookies). With the help of cookies, websites can save settings such as the language, font size and other browsing preferences of computers or mobile devices. This means that users do not need to reconfigure user preferences every time they visit. If a website does not use cookies, the website will treat it as a new visitor every time the user opens a web page. For example, if you log in to a website and then go to another web page, the website will not recognize you and you will be logged out again. We will not use cookies for any purpose other than the purposes described in this policy. You can manage or delete cookies according to your preferences. You can clear all cookies saved on your computer, and most web browsers have the function of blocking cookies. But if you do this, you will need to change the user settings yourself every time you visit our website.
4、Your rights in personal information processing activities
You should ensure that all personal information submitted is accurate. We will do our best to maintain the accuracy and completeness of personal information and update this data in a timely manner.
Where required by applicable law, you may have the right to (1) access and copy specific personal information we hold about you; (2) request that we update or correct your inaccurate personal information; (3) refuse or restrict our use of your personal information; (4) request that we delete your personal information; and (5) request that we explain our personal information processing rules. If you wish to exercise any of these rights, please contact us. For security reasons, you may need to provide a written request. We will verify your identity in accordance with local legal requirements. If we have reasonable grounds to believe that such requests are deceptive, unfeasible, or infringe on the privacy rights of others, we will refuse to process the request.
Where required by applicable law, when we process your personal information based on your consent, you also have the right to withdraw your consent at any time. However, the withdrawal of consent will not affect the legality and effectiveness of our processing of your personal information based on your consent before the withdrawal, nor will it affect our processing of your personal information based on other appropriate legitimate bases.
5、How to protect and retain your personal information
We value the security of personal information. We use appropriate physical, administrative, and technical safeguards to protect your personal information from unauthorized access, disclosure, use, modification, damage, or loss. For example, we will use encryption technology to ensure the confidentiality of data; we will use protection mechanisms to prevent data from malicious attacks; we will deploy access control mechanisms to ensure that only authorized personnel can access personal information; and we will hold security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information. We will do our best to protect your personal information, but please note that no security measures can be impeccable.
6、Contact Information
If you have any questions about this privacy policy or need to exercise your rights, please contact us at support@futurepioneers.cc